Indigo Custom Publishing accepts returns within 30 days of purchase. Product must be free of defects or damage. Most items will ship in 3 to 5 business days and the delivery time to our customer varies based on location and carrier. The shipping time for special orders or out of stock items may vary and will be noted on your order confirmation. If you would like to confirm delivery times prior to placing an order please feel free to contact us at 1.866.311.9578. Shipping costs are not refundable.